The Ultimate Guide to Supply Chain Management Softwares

Mirko Senatore

Mirko Senatore

In today’s fast-paced global economy, effective supply chain management (SCM) has become more critical than ever. Whether you’re a small business trying to streamline operations or a large multinational managing complex logistics, Supply Chain Management Softwares (SCMS) can play a vital role in your success. This article will explore what a SCMS is, why it matters, how to get the most out of your investment. We will alsoa review the top 10 SCM software solutions*, along with common implementation challenges. Let’s dive in!

Introduction: What is Supply Chain Management Software and Why it Matters?

Supply Chain Management Software (SCMS) refers to a suite of tools designed to manage and optimise various activities involved in a supply chain. From procurement and production to distribution and customer service, SCMS streamlines the entire process, making it more efficient and transparent.

But why does it matter? Well, a SCM software allows businesses to reduce costs, improve collaboration, and better anticipate risks. The value of this software isn’t just operational efficiency, it directly contributes to your bottom line – and top line alike. By reducing delays, optimising inventory levels, and improving supplier relations, a Supply Chain Management Software ensures that your business stays competitive in today’s market.

The right SCM system can be a game changer for businesses looking to grow. As technology continues to evolve, so do the capabilities of supply chain softwares, offering even greater potential for efficiency and ROI.

Investing in a Supply Chain Management Software: How to Get the ROI?

So, you’ve decided to invest in a Supply Chain Management Software (SCMS). But how do you ensure that you’re getting the return on investment (ROI) you’re expecting?

Firstly, align your supply chain goals with the capabilities of the software. Identify the pain points in your current operations, whether it’s poor visibility into shipments, stock-outs, or excessive inventory costs. The software should offer solutions that address these specific issues – you don’t want a solution looking for a problem!

Secondly, focus on employee training. Even the most advanced software will fall short if your team isn’t equipped to use it effectively. Involve your employees in the software selection process, and provide adequate training during the implementation phase.

Another key to maximising ROI is to track key performance indicators (KPIs) such as lead time, inventory turnover, and on-time delivery rates. Regularly measure these KPIs before and after implementation to assess the software’s impact.

Lastly, don’t forget the importance of scalability. As your business grows, so should the capabilities of your SCMS. Opt for a solution that not only solves today’s problems but can also handle future demands.

The 10 Most Used Supply Chain Management Software and their Strengths/Weaknesses

There are dozens of  Supply Chain Management Software solutions available today, each offering unique features to suit different business needs. Let’s explore the top 10 most used SCM software platforms (this list is in no way meant to be exhaustive), highlighting their strengths and challenges:

1. SAP SCM

  • Strengths: Integration with other SAP modules, powerful analytics, real-time visibility.

  • Challenges: High implementation cost, complex to set up for smaller businesses, sometimes challenging to integrate with non-native systems.

2. Oracle SCM Cloud  

  • Strengths: Cloud-based, highly scalable, and supports global supply chain operations.

  • Challenges: Pricey, and complex for non-technical users.

3. Kinaxis RapidResponse

  • Strengths: Excellent for demand planning, scenario simulation, and fast response to supply chain disruptions.

  • Challenges: Expensive for smaller enterprises, limited customisation options.

4. JDA (Blue Yonder)

  • Strengths: Excellent for demand planning, scenario simulation, and fast response to supply chain disruptions.

  • Challenges: Expensive for smaller enterprises, limited customisation options.

5. Manhattan Associates

  • Strengths: Ideal for warehouse management (as a WMS), transportation, and inventory control.

  • Challenges: Best suited for large businesses, lacks flexibility for smaller firms.

6. Infor SCM

  • Strengths: Strong at supply chain collaboration and product lifecycle management.

  • Challenges: Complex user interface, especially for beginners.

7. E2open

  • Strengths: Exceptional for real-time visibility and collaborative planning.

  • Challenges: Limited industry applications (to date), best for manufacturing and logistics.

8. Epicor

  • Strengths: Tailored solutions for small to medium enterprises, great for financial management integration.

  • Challenges: Lacks advanced features for larger supply chains.

9. Coupa Supply Chain Management

  • Strengths: Cost-effective, great for procurement and spend management.

  • Challenges: Limited functionalities for more complex supply chain needs.

10. HighJump (Korber)

  • Strengths: Excellent for warehousing and logistics, flexible and customisable.

  • Challenges: Requires significant resources for implementation and maintenance.

Selecting the right Supply Chain Management Software depends on your unique business needs, size, and industry focus. A tailored approach is key to gaining the full advantages of SCMS.

Common Challenges and Pitfalls in Implementation of SCM Software, and suggested approaches

Implementing a SCMS can be transformative, but it’s not without its hurdles. Below are some common challenges and pitfalls to be aware of.

1. Poor Data Quality

Inaccurate data can derail even the best SCM software. If the data being fed into the system is inconsistent or incomplete, the software’s output will be unreliable. Work out your master data first!

2. Lack of Employee Buy-in

A common pitfall is failing to get the team on board. Without proper training and support, employees may resist the software, reducing its effectiveness. It is therefore critical to bring your employees onboard early enough in the implementation phase.

3. Underestimating Costs and Time

Implementation can take longer and cost more than anticipated, especially if the project scope isn’t clearly defined from the start. A piece of advice, here, would be to build significant buffers and contingencies in your budget and implementation timeline (20% is a sizeable amount, knowing however that at times this could reach up to an extra 50%+).

4. Integration Issues

Many businesses overlook the challenge of integrating a SCMS with their existing ERP or CRM systems, leading to siloed information. You want to make sure you consider integration with your legacy systems right from the start – including all the according budget considerations.

By planning and addressing these challenges, your business can enjoy a smoother transition and quicker benefits from the new software.

Making it Real: The Business Case Corner

Implementing the right Supply Chain Management Software can deliver impressive results for businesses, as proven by these real-world examples. Here are four companies that reported significant improvements in their supply chain operations after adopting SCMS.

1. Unilever and SAP SCM

Unilever implemented “SAP SCM” to gain better visibility and control over its global supply chain. With over 400 brands in more than 190 countries, Unilever’s supply chain was extremely complex. SAP SCM provided real-time analytics, improving demand forecasting accuracy and enabling more precise inventory management.

The result? Unilever was able to reduce its stock levels by 12%, optimise its production schedules, and enhance collaboration with suppliers, leading to fewer delays and reduced waste. The overall efficiency boost helped the company achieve significant cost savings and maintain its competitive edge in a highly dynamic market.

2. Procter & Gamble and Kinaxis RapidResponse

Procter & Gamble (P&G) turned to “Kinaxis RapidResponse” to enhance its supply chain agility. With operations in 180 countries, P&G needed a solution that could quickly respond to market changes and improve collaboration across its global network.

By implementing Kinaxis, P&G improved demand planning and supply chain visibility, enabling the company to respond faster to supply disruptions and changes in consumer demand. This agility led to better service levels, improved product availability, and a significant reduction in inventory carrying costs. The company reported a 20% improvement in supply chain efficiency within the first year of implementation.

3. Dell Technologies and Oracle SCM Cloud

Dell Technologies, renowned for its direct-to-consumer model, integrated “Oracle SCM Cloud” into its operations to streamline its complex supply chain. They needed to balance supply and demand in real time, manage its supplier network, and improve logistics processes.

Oracle SCM Cloud provided Dell with a unified, cloud-based platform that enhanced supply chain visibility, automated manual tasks, and improved collaboration between suppliers and internal teams. As a result, Dell reduced lead times by 25%, improved order accuracy, and optimised its inventory levels, allowing the company to better meet customer demands while keeping operational costs low.

4. Starbucks and Manhattan Associates

Starbucks partnered with “Manhattan Associates” to manage its increasingly complex supply chain as the company expanded its global footprint. With its focus on ensuring freshness and maintaining consistent quality, Starbucks required a robust warehouse management system to keep its operations seamless.

By implementing Manhattan’s SCMS, Starbucks was able to improve warehouse efficiency, streamline inventory management, and enhance delivery accuracy. This resulted in a 15% improvement in order fulfilment time and a reduction in supply chain-related costs, all while ensuring product freshness across its thousands of stores worldwide.

Taking It All Home: Why Now is the Right Time to Invest in a Supply Chain Management Software

To sum up, a supply chain management software is essential for businesses looking to stay competitive in an increasingly complex world. By choosing the right software, planning a strategic implementation, and addressing potential challenges, companies can enjoy a significant return on investment.

And you, how ready do you feel to master your supply chain strategy for sustainable success with a powerful SCMS? Are you and your leadership equipped with the right SCM software to navigate the complexities of today’s global environment? Do you have the necessary technological infrastructure and a future-ready workforce? Is your master data complete and consistent?
Addressing these questions is crucial for successfully implementing the right Supply Chain Management Software.

Contact us now to learn how The Wolf Practice can help you choose and implement the best SCMS solution, building a foundation for a more resilient, prosperous, and ethical future. Investing in the right software not only ensures broader business success, but it also provides a pathway to achieving substantial competitive advantage in the long run.

By implementing the right SCM software, you’ll optimise every aspect of your supply chain and position your business for sustainable growth and long-term success.

* The Wolf Practice Ltd. is in no way affiliated to any of the referenced providers. No content contained in this blog post has been sponsored.