IoT in Supply Chain: What is the Internet of Things?

Mirko Senatore

Mirko Senatore

In today’s interconnected world, the Internet of Things (IoT) is revolutionising countless sectors, and one of the most transformed fields is undoubtedly the supply chain. The IoT, with its ability to connect physical devices to an intelligent network, enables unprecedented synergy between hardware and software, radically transforming modern logistics.

But how exactly is the IoT changing the game in supply chain management? Through the integration of sensors, smart devices and advanced data platforms, IoT offers unprecedented visibility into every stage of the logistics process. From warehouse management to real-time product tracking, IoT solutions are opening up new possibilities for optimising and automating operations.

This article will explore how IoT is improving the supply chain, outlining tangible benefits and obstacles to overcome. With practical examples and advice on how to implement these technologies, it will provide an essential guide for anyone wishing to navigate the Industry 4.0 era.

How IoT can improve the Supply Chain?

The integration of IoT in supply chains is not just a trend, but a real revolution that is reshaping the way companies manage logistics and product flow. But which specific areas benefit most from this technology? Here are some of the most relevant aspects.

IoT tracking in the supply chain

Real-time asset tracking is one of the pillars on which the effectiveness of IoT in the supply chain is built. By installing sensors and IoT devices on containers, pallets or even individual products, companies can obtain real-time data on the location and status of their goods (e.g. temperature). This level of detail not only improves the accuracy of tracking, but also reduces the risks of loss and theft, ensuring greater security.

IoT warehouse management

Warehouse automation is another area that benefits enormously from IoT. Systems such as smart shelves and autonomous robots can monitor and manage inventory, optimise storage space and facilitate picking/packing. Furthermore, integration with cloud-based warehouse management systems allows for centralisation of data, improving operational efficiency and reducing human error.

Through these technologies, IoT not only increases efficiency and reduces operational costs, but also improves customer satisfaction by ensuring faster delivery times and more reliable service. Accordingly, IoT proves to be not only a technological improvement, but a strategic necessity to remain competitive in the global market.

What are the benefits of using IoT in logistics?

The integration of IoT in logistics brings numerous benefits, making operations leaner and improving customer service:

  • Increased transparency: Sensors and connected devices provide a continuous flow of data on every aspect of the supply chain. This transparency helps companies monitor operations in real time, enabling timely interventions to optimise processes and prevent delays.

  • Improved operational efficiency: Through automation and continuous analysis of collected data, IoT reduces the need for manual intervention and enables companies to constantly refine their logistics processes. Predictive machine maintenance, based on sensor data, can reduce downtime and extend asset life in manufacturing, too.

  • Reducing costs: Implementing IoT in logistics contributes to more efficient warehouse management, better planning of transport routes, and a decrease in operational costs. Minimising overstocking and optimising inventory levels are just some of the aspects that contribute to reducing waste and overall costs.

  • Improved customer service: Improved visibility and the ability to respond quickly to any problems translate into greater reliability and on-time delivery. Access to detailed data also makes it possible to offer customised services and respond promptly to customer requests, thereby increasing customer satisfaction.

With these advantages, IoT proves essential for anyone wishing to maintain and strengthen their competitiveness in Supply Chain.

IoT use case examples in the supply chain

The IoT is revolutionising global logistics. Here is how four leading companies have successfully implemented this technology:

Automating warehouse management with Amazon

Amazon has reduced waiting times and operating costs by 20% in its warehouses through the use of Kiva robots. These devices navigate autonomously to pick and move shelves, significantly improving efficiency.

Monitoring transport conditions with Maersk

Maersk has installed IoT sensors that monitor temperature and humidity in its containers. This has reduced the loss of perishable goods in transit by 30%, ensuring optimal delivery conditions and increasing customer satisfaction.

Advanced tracking and security with FedEx

FedEx introduced IoT devices to track shipments, resulting in a 25% improvement in tracking accuracy. This increased transparency and reduced package losses, improving shipment security and customer confidence.

Energy efficiency and maintenance with Siemens

Siemens implemented IoT to optimise maintenance, reducing machine running costs by 15%. Smart sensors make it possible to monitor energy efficiency and predict maintenance needs, improving the sustainability of operations.

These cases show how IoT improves efficiency, safety and sustainability in supply chains, bringing quantifiable and tangible benefits to companies.

Implementing an IoT solution for your supply chain

The adoption of IoT in supply chain management requires a strategic and detailed approach. Here is a step-by-step guide to successful integration:

  1. Specific needs analysis: Before proceeding, it is crucial to identify the areas of your supply chain that would benefit most from the introduction of IoT. Assess aspects such as product traceability, inventory management, or preventive maintenance of equipment. Forecast accuracy could also be an opportunity.

  2. Technology partner selection: choosing reliable partners and technologies is crucial. Opt for suppliers with a strong reputation and proven experience in the IoT field, who can offer customised solutions and ongoing support.

  3. Pilot project: Implementing a pilot project is an essential step. This initial small-scale test allows you to identify any problems and refine your strategy before a full-scale roll-out. Carefully monitor the results and use them to optimise the overall approach.

  4. Staff training and involvement: It is imperative that staff are well informed and trained about new technologies. Organise regular training sessions and create an environment where employees can express doubts and get clarifications.

  5. Evaluation and scalability: After the pilot, evaluate successes and areas for improvement. Consider how to scale the implementation based on the results, ensuring that the IoT solutions can adapt as the company grows.

Challenges in using IoT in the Supply Chain

Integrating IoT brings several challenges that can affect the success of the project:

  • Data security: The large amount of data generated by IoT devices requires robust security solutions. It is essential to implement advanced encryption and authentication technologies to protect sensitive data from unauthorised access and cyber attacks.

  • Complexity in device management: IoT adoption introduces a significant increase in the number of connected devices, which can complicate operational management. Invest in device management software that can simplify monitoring and maintenance.

  • Resistance to change: Often, change can be met with resistance from employees. It is important to manage this through effective communication, showing concretely the benefits brought by IoT and involving staff in the transformation process.

  • Integration with existing systems: Ensure that new IoT solutions can integrate harmoniously with the IT systems already in place. This may require technology upgrades or the configuration of new interfaces.

Taking it home…

The introduction of IoT in supply chains represents a technological breakthrough that offers significant benefits in terms of efficiency, transparency and cost reduction. However, its implementation must be carefully managed, considering the technical and organisational challenges it entails. With a strategic approach, proper employee training, and the selection of reliable technology partners, companies can make the most of the potential of IoT to remain competitive in the digital age. The supply chain of the future is intelligent, connected and incredibly responsive, ready to dynamically react to market needs and create added value for businesses and consumers.

Digitising the Supply Chain is no longer an option but a necessity. Companies that effectively navigate this path not only survive but thrive. Setting new standards of excellence and innovation in their sector. And you, do you feel ready for your digital journey? Is your stakeholder environment open to embrace this new reality? Have you got the basic technological infrastructure in place to integrate more innovative tools? Is your workforce change-ready? Is your master data coherent and consistent? Get in touch now. Discover how The Wolf Practice can help you build the foundations of a more resilient and prosperous future.